FAQ

Questions, answered.

Everything you might want to know about Checkly. Can't find it? Talk to us.

General

What Checkly is and who it's for.

What is Checkly?

Checkly is a comprehensive cloud-based HR management platform designed for modern teams. It combines QR code attendance tracking, GPS verification, smart scheduling, leave management, payroll processing, and staff reporting in one platform — built for businesses across Southeast Asia.

Who is Checkly for?

Checkly is ideal for small and medium businesses, enterprises, and organizations across Southeast Asia that need a unified HR platform for attendance tracking, scheduling, leave management, payroll, and workforce reporting. It works for retail, hospitality, manufacturing, healthcare, and any industry with multiple team members.

Is Checkly compliant with Indonesian labor laws?

Yes. Checkly is designed to comply with Indonesian labor regulations and supports features required for Indonesian employment practices, including proper overtime tracking and shift management. Our PDP-Law-aligned data handling is built in (UU 27/2022).

Can I use Checkly for remote teams?

Checkly is optimized for on-site attendance tracking with QR codes and GPS verification, but it can be configured for hybrid teams. For fully remote teams, talk to us about our Remote Work extension.

What languages does Checkly support?

Indonesian (Bahasa Indonesia) and English today. We're expanding language support based on customer requests.

Features & setup

How the product works.

How do QR codes work in Checkly?

Each location in Checkly gets a unique QR code. Employees scan the code with their phone to clock in. The system records the timestamp and verifies the location. QR codes can be printed and posted at your locations, or displayed on a screen.

What is GPS verification and why does it matter?

GPS verification automatically checks whether an employee is within a configurable distance (radius) of their assigned location when they clock in. This prevents buddy punching and ensures employees are physically present at their workplace.

How accurate is GPS verification?

GPS accuracy varies by device and environment but typically lands within 5–50 meters. You can configure the radius for each location to match your specific needs (we default to 50m).

Can I set up Checkly myself or do I need technical help?

Checkly is designed to be self-service. Most setups take less than 30 minutes. For Enterprise customers we also offer guided onboarding and migration help.

Does Checkly work without internet?

QR-code-based clock-in works offline and syncs to the server once connectivity returns. GPS verification needs an active connection.

Pricing & billing

Plans, payments, and your data.

How much does Checkly cost?

Plans start at Rp 2,000,000/month for up to 75 employees (Starter), Rp 3,000,000/month for up to 150 employees (Professional), and custom pricing for Enterprise. Every plan includes a 1-month free trial — no credit card required.

Are there any setup fees or long-term contracts?

No setup fees, no long-term contracts. Cancel anytime. Monthly plans can be downgraded or cancelled at the end of the billing cycle.

Can I have multiple locations in one plan?

Yes. Professional and Enterprise plans support unlimited locations. You manage them all from a single dashboard.

What happens to my data if I cancel?

Your data remains available for 30 days after cancellation. You can export all attendance records, schedules, and payroll data during this window. After 30 days, the data is permanently deleted.

Still have questions?

Our team responds within a few hours during business days.

FAQ | Checkly